Medical Office Assistant Program FAQs

Find answers to commonly asked questions about MaKami College’s 10-month blended Medical Office Assistant certificate program in Calgary and Edmonton, Alberta.

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Find answers to common questions about the Medical Office Assistant Program in Edmonton and Calgary, Alberta at MaKami College. Click on each question below to get more information about this medical administration program, requirements, how long the program will take, and more.

Medical Office Assistant Program Overview

The Medical Office Assistant Certificate Program is designed to be completed in 10 months, or 900 hours. That means you could be working in a medical administration job in under a year!

MaKami’s 10-month blended program is offered in a case study format, which means from the moment you enroll, you will be placed as a medical assistant within a mock healthcare setting. You’ll have imaginary managers, coworkers, tasks and assignments that will prepare you for today’s medical office environment. For more details see our Medical Office Assistant curriculum.

Yes it is! MaKami is recognized by the Government of Alberta’s Ministry of Advanced Education as we are a publicly funded, not-for-profit independent academic institution and listed on the Government of Canada’s list of Designated Learning Institutions. We are also in good standing with NHP CanadaCRMTA, and the Canadian Sports Massage Therapists Association.

Availability and Accessibility

Yes!

The Medical Office Assistant program is offered in a blended format, with theory components offered online and in-class courses to provide you with the practical, hands-on training you will need to be successful in the workplace.

At the end of the program you will have real life work experience on your resume, ready to be used to find employment!

Eligibility and Admissions

What Are the Admissions Requirements to be eligible for the Medical Office Assistant Program?

Applicants may be considered for standard admission if they meet all of the following criteria:
  1. Minimum 17 years of age at the time of program start
  2. Admission interview with the institution
  3. Completion of one of the following: 
    • Alberta High School Diploma
    • A recognized equivalent

Applicants may be considered for admission and/or advanced standing through Prior Learning Assessment and Recognition (PLAR).

PLAR recognizes knowledge and skills gained outside of formal education, including but not limited to:

  • Work experience
  • Professional certifications or licenses
  • Military training
  • Volunteer experience
  • Non-credit training or workshops

PLAR assessment methods may include:

  • Portfolio review
  • Skills demonstration
  • Challenge exams
  • Interviews or competency validation

PLAR decisions are made in accordance with institutional policy and may result in:

  • Admission eligibility
  • Course exemptions
  • Advanced standing

If the credentials are from outside Canada, the International Qualifications Assessment Service (IQAS) may be accepted to determine equivalencies. 

Applicants who do not meet the standard admission requirements, including homeschool applicants, may be considered through a mature admission pathway.
Eligibility:
  • Minimum 18 years of age, and
  • Demonstrated readiness for post-secondary study through meeting one or more of the following:
    • Admission interview with the institution
    • Relevant work or volunteer experience
    • Successful completion of a MaKami College approved entrance equivalency exam
    • Completion of post-secondary studies or continuing education, including certificates, diplomas, or degrees.
    • If the credentials are from outside Canada, the International Qualifications Assessment Service (IQAS) may be accepted to determine equivalencies.

Additional Considerations:

  • Each application is reviewed holistically, recognizing formal education, experiential learning, and demonstrated competencies.
  • Mature Admission decisions are based on academic readiness, professional experience, and learner potential, not solely on traditional credentials.

All applicants whose primary language is not English must demonstrate English language proficiency. Acceptable evidence includes one of the following (subject to institutional approval):

  • IELTS Academic: Overall 5.5 (no individual band below 5.0)
  • TOEFL iBT: Overall score 59 or 3.5
  • PTE Academic: Overall score 45–52
  • CAEL: Overall score 50
  • CLB: Level 6 overall
  • CELPIP: Overall score 6
  • Duolingo English Test (DET): Score 95
  • ELL 6 of higher
  • Completion of post-secondary or continuing education, including certificates, diplomas, or degrees, completed in the English Language

Additional Considerations:

  • MaKami College supports multiple entry points and may recommend upgrading, preparatory studies, or conditional admission where appropriate.
  • Official test results must be submitted directly to the institution.
  • English language test results must be valid within two (2) years of the date of testing.

The English language proficiency requirements for the Medical Office Assistant program described herein came into effect for applications submitted on or after January 2026.

Applicants may be eligible for admission and/or advanced standing through a transfer pathway based on prior post-secondary education.

Transfer pathways may include:

  1. Internal Program Transfers
    • Graduates or students from MaKami College programs may transfer into another program or cohort subject to:
      • Program relevance
      • Academic standing
      • Credit transfer eligibility
      • Institutional approval
  2. External Transfer Agreements
  • Applicants who have completed coursework at recognized post-secondary institutions may be considered for admission and/or advanced standing through:
    • Formal articulation or transfer agreements, where applicable.

3. Transfer Alberta

  • Where applicable, transfer credit may be granted in accordance with Transfer Alberta guidelines.
  • Transfer decisions are subject to:
    • Transfer Alberta equivalency listings
    • Institutional policies
    • Program-specific learning outcomes

Transfer credit does not guarantee admission and is assessed on a case-by-case basis. Applicants still are required to meet the program admission standards.

Medical Office Assistant Program Curriculum

What Medical Office Courses for Administrative Professionals are Included?

MaKami’s Medical Office Assistant program curriculum combines in-class and online medical administration courses with a case-study format where students will learn hands-on in real-life healthcare environments. The medical administration courses include a variety of classes to learn common administrative tasks found in medical environments, as well as medical terminology, healthcare fundamentals, medical office procedures and more. View our full Medical Office Assistant program curriculum for more details.

Interested in the Medical Office Assistant program at MaKami College?

Are you ready to see if you have what it takes to become a medical office assistant? Answer a few questions below and get pre-approved today!

 

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