Medical Office Assistant Diploma Program

Provide professional and valuable administrative skills to healthcare teams in a variety of medical office settings with this 10-month blended program. New medical assistant courses start every two months!

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Why Our Medical Office Assistant Program?

Are you an excellent communicator with a passion for organization and helping others? Then a career as a Medical Office Assistant may be the path for you!

Working in an administrative role within the health care system, Medical Office Assistants, also known as medical office receptionists or administrators, are a crucial part of the healthcare system. Working in a variety of healthcare settings such as clinics, hospitals, dental offices and more, they have a unique combination of communication skills, organizational skills, technical skills, and an interest in the medical field. From greeting clients at the door to taking their vital signs, Medical Office Assistants help keep healthcare operations running!

MaKami College’s 10-month (900 Hour) Medical Office Assistant course is offered in a blended format, with theory and in-class components, making it easy to balance school with family and life. Students can earn a diploma in under a year, and at MaKami, you get a laptop with all your program curriculum fully loaded!

About the Medical Office Assistant Program

MaKami’s unique Medical Office Assistant program is based on a case study format. On your first day of school, you are “hired” as a medical receptionist in a mock company. You will have imaginary clients, co-workers, tasks and assignments, giving you the edge to hit the ground running when you graduate less than a year later!

Using the latest technology, all students will be provided with a laptop for their studies, fully loaded with their program curriculum. Students will begin the first four months of their program learning basic administrative functions, and then move into learning healthcare-specific skills such as healthcare fundamentals, medical terminology, medical software and more.

In this course you will learn about:

  • The healthcare system in Alberta
  • The importance of the MOA role in patient-centred care
  • Medical office scheduling and billing software
  • Infection prevention and control strategies to protect yourself and your patients
  • The basics in professional communications, medical office administration, interpersonal skills, computers and technology
  • Healthcare fundamentals, medical terminology and basic clinical procedures
  • Customer service skills and strategies for anticipating patient needs and using positive care approaches to patient interactions

In the last month of the program, students will get real-life experience with 160 hours of practicum training towards the end of your program that you can include in your resume before you graduate.

Receive Additional Certifications

In addition to a variety of transferrable skills, including keyboarding, Microsoft Office, Career Preparation and more, you’ll also earn certifications in First Aid and Privacy Awareness in Healthcare Training.

New student intakes for this blended program start every two months, start your course now!

Eligibility and Admissions

Standard Admission

Medical Office Assistant students must meet the following criteria:

  1. Applicants must be at least 17 years of age
  2. High School or equivalent education
  3. Successful interview with school administration

Mature Admission

Programs using Mature Admissions must meet the following criteria:

  1. Must be 18 years or older
  2. Admissions interview
  3. Successful completion of a Wonderlic Exam OR completion of a post-secondary program in Canada

English Proficiency

As English is the language of instruction in all programs at MaKami College, we require all applicants to demonstrate communicative proficiency in the English language prior to admission acceptance. For the Medical Office Administration Program, this could include one of the following:

Completion of previous education with either a High School or Post-Secondary Diploma in an institution where English is the primary language of instruction and communication

Canadian Language Benchmarks (CLB) Literacy Placement Test with a score of 6 or equivalent in each of the four competencies: reading/writing/listening/speaking

Completion of English 20-1 or equivalent with at least 60%, or English 20-2 or equivalent with at least a 65% passing grade. If the credentials are from outside Canada, the International Qualifications Assessment Service (IQAS) will be used to assess the equivalencies of the courses submitted.

Additional Helpful Program Information

Where is the Medical Office Assistant Program Offered?

MaKami College Edmonton campus in Bonnie Doon Mall

MaKami College Edmonton

Located in the Bonnie Doon Shopping Centre

MaKami College Calgary NE campus in Marlborough Mall

MaKami College Calgary NE

MaKami’s newest campus is located on the city’s northeast inside Marlborough Mall

MaKami College Calgary SW campus at Macleaod Trail and Southland Drive

MaKami College Calgary SW

Near Macleod Trail & Southland Drive SW


Interested in the Medical Office Assistant program at MaKami College?

Get pre-approved today!