Medical Office Assistant Diploma Program

Provide professional and valuable administrative skills to healthcare teams in a variety of medical office settings with this 10-month blended program. New medical office assistant courses start every two months in Edmonton and Calgary, Alberta!

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Why Our Medical Office Assistant Program?

Are you an excellent communicator with a passion for organization and helping others? Then a career as a medical office assistant may be the path for you!

Working in an administrative role within the health care system, medical office assistants, also known as medical office receptionists or administrators, are a crucial part of the healthcare system. Working in a variety of healthcare settings such as clinics, hospitals, dental offices and more, they have a unique combination of communication skills, organizational skills, technical skills, and an interest in the medical field. From greeting clients at the door to taking their vital signs, medical office assistants help keep healthcare operations running!

MaKami College’s 10-month (900 Hour) Medical Office Assistant course at our Edmonton and Calgary locations is offered in a blended format. This includes, with online theory courses and in-class components, making it easy- to- balance school with your family and life. Students can earn a diploma in under a year so you can start working as a medical office administrator in as little as 10 months! And at MaKami, you get a laptop with all your program curriculum fully loaded!

About the Medical Office Assistant Diploma Program

MaKami’s unique Medical Office Assistant program is based on a case study format. On your first day of school, you are “hired” as a medical receptionist in a mock company. You will have imaginary clients, co-workers, tasks and assignments, giving you the edge to hit the ground running when you graduate less than a year later!

Using the latest technology, all students will be provided with a laptop for their studies, fully loaded with their program curriculum. Students will begin the first four months of their program learning basic administrative functions, and then move into learning healthcare-specific skills such as healthcare fundamentals, medical terminology, medical software and more.

In our medical office administration courses you will learn about:

  • The healthcare system in Alberta
  • The importance of the MOA role in patient-centred care
  • Medical office scheduling and billing software
  • Infection prevention and control strategies to protect yourself and your patients
  • The basics in professional communications, medical office administration, interpersonal skills, computers and technology
  • Healthcare fundamentals, medical terminology and basic clinical procedures
  • Customer service skills and strategies for anticipating patient needs and using positive care approaches to patient interactions

In the last month of the program, students will get real-life experience with 160 hours of practicum training that you can include in your resume as experience, even before you graduate.

Receive Additional Certifications

In addition to a variety of transferrable skills, including keyboarding, Microsoft Office, Career Preparation and more, you’ll also earn certifications in First Aid and Privacy Awareness in Healthcare Training.

New student intakes for this blended program start every two months – start your first medical office assistant course by signing up today!

Eligibility and Admissions

Standard Admission

Medical Office Assistant students must meet the following criteria:

  1. Applicants must be at least 17 years of age
  2. High School or equivalent education
  3. Successful interview with school administration

Mature Admission

Programs using Mature Admissions must meet the following criteria:

  1. Must be 18 years or older
  2. Admissions interview
  3. Successful completion of a Wonderlic Exam OR completion of a post-secondary program in Canada

English Proficiency

As English is the language of instruction in all programs at MaKami College, we require all applicants to demonstrate communicative proficiency in the English language prior to admission acceptance. For the Medical Office Assistant Program, this could include one of the following:

  • Completion of previous education with either a High School or Post-Secondary Diploma in an institution where English is the primary language of instruction and communication
  • Canadian Language Benchmarks (CLB) Literacy Placement Test with a score of 6 or equivalent in each of the four competencies: reading/writing/listening/speaking
  • Completion of English 20-1 or equivalent with at least 60%, or English 20-2 or equivalent with at least a 65% passing grade. If the credentials are from outside Canada, the International Qualifications Assessment Service (IQAS) will be used to assess the equivalencies of the courses submitted.

Additional Helpful Program Information

Where is the Medical Office Assistant Program Offered?

MaKami College Edmonton campus in Bonnie Doon Mall

MaKami College Edmonton

Located in the Bonnie Doon Shopping Centre

MaKami College Calgary NE campus in Marlborough Mall

MaKami College Calgary NE

MaKami’s newest campus is located on the city’s northeast inside Marlborough Mall


Interested in the Medical Office Assistant program at MaKami College?

Get pre-approved today!

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