Business Administrative Assistant Certificate Program

Excel in any office environment in various industries with MaKami’s unique online, case study learning model. New online administrative assistant courses start every two months!

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Why Our Business Administrative Assistant Program?

Are you an effective communicator and team player with a high attention to detail?  A career as a business administrative assistant may be the job for you!

Working in office environments in any industry, business administrative assistants are sought out for their combination of people skills and technological abilities. From answering phones to preparing documents and even social media management, Business Administrators are team players who are ready to help out where needed.

MaKami College’s 10 month (900 Hour) business administration assistant course allows students the flexibility to learn at their own pace with the support of the MaKami community. With this system, it is possible to easily balance school, family and work while earning your certificate. Students can earn a certificate in business administration in under a year. And at MaKami, you get a laptop with all your program curriculum fully loaded!

Students completing their first year of MaKami College’s Business Administrative Assistant Certificate can now transfer directly into the Legal Office Assistant Diploma at Bow Valley College with full credit for one semester of study. Learn more about the MaKami and Bow Valley transfer partnership

About the Online Business Administrative Assistant Program

Our unique online Business Administrative Assistant Certificate program is based on a case study format, where students are placed as recently hired Administrative Assistants within a mock company. You’ll have imaginary managers, coworkers, tasks and assignments that will prepare you for today’s dynamic office environment.

Using the latest technology, all students will receive a laptop for their studies, fully loaded with their program curriculum. Students will obtain industry-leading knowledge that will give them the skills they need to succeed in their careers as professional Business Administrative Assistants.

This online administrative assistant program offers unlimited assistance from instructors and tutors, as well as regular check-ins with your fellow students to help you stay accountable while receiving the support and student experience you need to succeed.

In this course, you will learn: 

  • The basic concepts and usage of Microsoft Word, Excel, PowerPoint, Outlook and Office365.
  • How to set-up and work within cloud web-based environments with an introduction to database applications, data storage and organization.
  • Business writing skills, focusing on keyboarding, web content, emails, formal letters, reports and presentations.
  • Professional communication skills and strategies for assessing and responding to conflict in the workplace.
  • Customer service skills and strategies for anticipating client needs, using positive care approaches to customer interactions.
  • The essentials for proper file management, including creation and maintenance of electronic and paper folders and files for efficient office maintenance and organization.
  • A wide range of business skills with administrative assistant courses in organizational behaviour, planning corporate events, marketing, social media management, and so much more!

You will also create an ePortfolio throughout your course that will showcase your abilities and serve as an online resume after graduation.

Students completing their first year of MaKami College’s Business Administrative Assistant Certificate can also choose to transfer directly into the Legal Office Assistant Diploma at Bow Valley College through our MaKami and Bow Valley transfer partnership

New student intakes for this online program start every two months, start your course now!

Additional Helpful Program Information

Where is the Administrative Assistant Program Offered?

MaKami College Edmonton campus in Bonnie Doon Mall

MaKami College Edmonton

Located in the Bonnie Doon Shopping Centre

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MaKami College Calgary NE campus in Marlborough Mall

MaKami College Calgary NE

MaKami’s newest campus is located on the city’s northeast inside Marlborough Mall

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Eligibility and Admissions

MaKami College is committed to providing accessible and flexible admission pathways for learners from diverse educational, professional, and cultural backgrounds. Applicants may qualify through standard, mature, transfer or PLAR admission, subject to institutional review.

Certain programs may require elevated academic qualifications, higher levels of English language proficiency, or additional program-specific prerequisites; applicants are expected to consult the relevant program descriptions for complete admission requirements.

Applicants may be considered for standard admission if they meet all of the following criteria:
  1. Minimum 17 years of age at the time of program start
  2. Admission interview with the institution
  3. Completion of one of the following: 
    • Alberta High School Diploma
    • A recognized equivalent

Applicants may be considered for admission and/or advanced standing through Prior Learning Assessment and Recognition (PLAR).

PLAR recognizes knowledge and skills gained outside of formal education, including but not limited to:

  • Work experience
  • Professional certifications or licenses
  • Military training
  • Volunteer experience
  • Non-credit training or workshops

PLAR assessment methods may include:

  • Portfolio review
  • Skills demonstration
  • Challenge exams
  • Interviews or competency validation

PLAR decisions are made in accordance with institutional policy and may result in:

  • Admission eligibility
  • Course exemptions
  • Advanced standing

If the credentials are from outside Canada, the International Qualifications Assessment Service (IQAS) may be accepted to determine equivalencies. 

Applicants who do not meet the standard admission requirements, including homeschool applicants, may be considered through a mature admission pathway.
Eligibility:
  • Minimum 18 years of age, and
  • Demonstrated readiness for post-secondary study through meeting one or more of the following:
    • Admission interview with the institution
    • Relevant work or volunteer experience
    • Successful completion of a MaKami College approved entrance equivalency exam
    • Completion of post-secondary studies or continuing education, including certificates, diplomas, or degrees.
    • If the credentials are from outside Canada, the International Qualifications Assessment Service (IQAS) may be accepted to determine equivalencies.

Additional Considerations:

  • Each application is reviewed holistically, recognizing formal education, experiential learning, and demonstrated competencies.
  • Mature Admission decisions are based on academic readiness, professional experience, and learner potential, not solely on traditional credentials.

All applicants whose primary language is not English must demonstrate English language proficiency. Acceptable evidence includes one of the following (subject to institutional approval):

  • IELTS Academic: Overall 5.5 (no individual band below 5.0)
  • TOEFL iBT: Overall score 59 or 3.5
  • PTE Academic: Overall score 45–52
  • CAEL: Overall score 50
  • CLB: Level 6 overall
  • CELPIP: Overall score 6
  • Duolingo English Test (DET): Score 95
  • ELL 6 of higher
  • Completion of post-secondary or continuing education, including certificates, diplomas, or degrees, completed in the English Language

Additional Considerations:

  • MaKami College supports multiple entry points and may recommend upgrading, preparatory studies, or conditional admission where appropriate.
  • Official test results must be submitted directly to the institution.
  • English language test results must be valid within two (2) years of the date of testing.

The English language proficiency requirements for the Business Administrative Assistant program described herein came into effect for applications submitted on or after January 2026.

Applicants may be eligible for admission and/or advanced standing through a transfer pathway based on prior post-secondary education.

Transfer pathways may include:

  1. Internal Program Transfers
    • Graduates or students from MaKami College programs may transfer into another program or cohort subject to:
      • Program relevance
      • Academic standing
      • Credit transfer eligibility
      • Institutional approval
  2. External Transfer Agreements
  • Applicants who have completed coursework at recognized post-secondary institutions may be considered for admission and/or advanced standing through:
    • Formal articulation or transfer agreements, where applicable.

3. Transfer Alberta

  • Where applicable, transfer credit may be granted in accordance with Transfer Alberta guidelines.
  • Transfer decisions are subject to:
    • Transfer Alberta equivalency listings
    • Institutional policies
    • Program-specific learning outcomes

Transfer credit does not guarantee admission and is assessed on a case-by-case basis. Applicants still are required to meet the program admission standards.

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Student Life

Get hands-on training with professional, highly trained instructors, one-on-one attention with our Student Success Centre and excellent career opportunities. After graduation, you will have an up-to-date ePortfolio that will showcase your abilities and serve as an online resume.

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